A clear yes or no.
Every agent order you send gets an answer before you accept it, so your team isn't guessing.


Get a clear yes or no on agent orders before you accept them, powered by our models. Every order Decide approves is covered, up to your agreed limit.
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An agent buys on your customer's behalf, and your fraud tools pass it, because nothing about it is fake. Then the customer says they never wanted it, and the dispute, the fee and the ratio hit all land on you. Saying no to every agent loses you the sale. Saying yes to every agent loses you the margin.
Every agent order you send gets an answer before you accept it, so your team isn't guessing.
If an order Decide approved still ends in a chargeback, the Guarantee pays you back, up to your agreed limit.
You stop turning away good agent orders out of caution, and take the ones worth taking.
Once you accept an order Decide approved, the rest of RiskBack has it. If the agent gets it wrong, Undo fixes it before it ships. If the customer disputes an order the agent got right, Evidence answers it for you. If a chargeback still goes through, the Guarantee pays you back, up to your agreed limit.
The agent orders Decide approves.
No. It's your call. But only orders Decide approved are covered.
No. Keep them. They're built to catch fake orders. Decide is built for agent orders, which aren't fake but can still go wrong.
Any agent. RiskBack covers agent orders no matter which agent placed them.
No. It works alongside your current checkout.