Losses paid back.
If an order Decide approved still ends in a chargeback, we pay you back, up to your agreed limit.
Agent order#RB-71206
Road bike · $1,850
ACCEPTED
CHARGEBACK−$1,850
PAID BACK+$1,850
Guarantee for agentic orders
If it still ends in a chargeback, we pay it.
Every agent order Decide approves is covered. If a chargeback still goes through, we pay you back, up to your agreed limit.
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You answered the dispute. The bank sided with them anyway.
Your customer told their bank they never authorized the $1,850 bike. You lose the sale and the fee, and finance has a loss nobody planned for.
Your store
LOST SALEFEEUNPLANNED LOSS
A number finance can plan around.
Your limit is set before you go live, so agent losses become a line you can forecast.
Say yes to more agent orders.
Every yes from Decide comes with cover, so you can take agent sales you'd have turned down.
The loss stops being yours.
Today
Agent orderChargebackLost saleFee
With RiskBack
Agent orderDecideChargeback✓Paid back
The agent orders Decide approves.
It's set in your agreement before you go live.
It's a guarantee written into your contract.
No. Card networks still count it. Undo is what keeps agent mistakes off your ratio.
Keep it. It's built for fake orders. We cover the agent orders Decide approves.
Agent mistakes shouldn't be your losses.
Book a demo, and bring your last disputed agent order.
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